Privacy Policy

Overview

Painkiller Software builds practical web tools, including LinkedIn Likers Extractor, AI Document Q&A, and Simple ERP. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to users.

For privacy requests, contact painkiller.software@gmail.com.

Information We Collect

The information we collect depends on how you use the website and tools.

• Account and authentication data, such as name, email address, profile image, login method, session identifiers, plan tier, and account settings.
• Contact and feedback data, such as email address and messages submitted through feedback or support forms.
• LinkedIn tool data, such as LinkedIn post URLs you submit and the visible public liker data returned for your request.
• Document Q&A data, such as uploaded text or Markdown files, pasted document content, document titles, questions, generated answers, source snippets, and history.
• Simple ERP data, such as shop details, inventory, item prices, customer phone numbers, bills, stock updates, reports, and PDF bill requests.
• Billing data, such as billing session status, plan status, and payment metadata received from payment providers. We do not collect or store full card numbers on this website.
• Device, log, and usage data, such as IP address, browser type, pages visited, timestamps, errors, and diagnostic events.
• Cookie and local storage data, including strictly necessary session data and optional analytics preferences.

How We Use Information

• Provide, secure, maintain, and improve the website and software tools.
• Authenticate users, maintain sessions, apply feature access, and manage account settings.
• Process user requests, including document indexing, Q&A, ERP workflows, billing, and exports.
• Respond to support messages, feedback, bug reports, and product requests.
• Monitor reliability, prevent abuse, debug issues, and protect the website and users.
• Process billing, subscriptions, upgrades, and related account records.
• Comply with legal, tax, accounting, security, and dispute-resolution obligations.

Cookies and Analytics

We use strictly necessary cookies and local storage to run the website, keep users signed in, remember cookie choices, and support billing or account workflows.

If analytics tools are enabled, we load Google Analytics and Microsoft Clarity only after you allow analytics cookies through the cookie banner or settings. Analytics helps us understand page usage, product issues, and website performance.

You can change your cookie preference from the cookie settings control shown on the website. More detail is available in the Cookie Policy.

How We Share Information

We do not sell personal information. We share information only where needed to operate the service, comply with law, or protect the website and users.

• Service providers that support hosting, storage, authentication, analytics, payment processing, logging, email, support, and security.
• Payment providers, such as Stripe, when users start or manage billing.
• Analytics providers, such as Google Analytics and Microsoft Clarity, only when analytics consent has been granted and the corresponding environment variables are configured.
• Legal, regulatory, security, or law-enforcement recipients when required by law or necessary to protect rights, safety, and service integrity.
• Successors in connection with a merger, acquisition, financing, restructuring, or sale of all or part of the business.

User Content

You are responsible for the documents, ERP records, URLs, customer phone numbers, and other content you submit. Do not upload or submit information unless you have the right and authority to process it through the service.

We use submitted content to provide the requested tool functionality, maintain the service, troubleshoot issues, and comply with legal obligations.

Retention

We keep information for as long as needed to provide the service, maintain accounts, support billing and tax records, resolve disputes, secure the website, and comply with legal obligations. Retention periods may differ by data type and product workflow.

When information is no longer needed, we delete it or de-identify it where practical. Backup copies may remain for a limited period until normal backup cycles expire.

Security

We use reasonable technical and organizational safeguards designed to protect personal information. No internet service can guarantee absolute security, so users should keep account credentials private and contact us if they suspect unauthorized activity.

International Processing

The website, service providers, and infrastructure may process information in countries other than where you live. Where required, we rely on appropriate legal bases and safeguards for cross-border processing.

Children

The website and tools are intended for business and professional use and are not directed to children under 18. Do not use the service or submit personal information if you are under 18.

Your Choices and Rights

• You can update account settings through the available profile controls.
• You can change optional analytics cookie consent through the cookie settings control.
• You can request access, correction, deletion, export, or restriction of your personal information by contacting support.
• You can withdraw consent where processing is based on consent, subject to legal or operational limits.
• You can ask questions or submit grievances by emailing support.

Policy Updates

We may update this Privacy Policy as the website, tools, laws, or business operations change. The updated version will be posted on this page with a new last updated date.